Mobile app · bakery-café
Molla: an order-ahead and loyalty app
A bakery-café with three shops in Girona has a queue at the counter first thing in the morning and no idea who comes back.
Pre-orderstampsQR
Demonstration project. Fictional brand, products and prices. We designed it to show how an order-ahead pickup works from start to finish.
The brief
At peak hours people wait standing, phone orders are written down by hand and there is no way to reward the customer who comes every day. The bakery needs customers to order earlier, collect without waiting and have a reason to return.
What we built
- Order for pickup: the customer picks one of three shops and one of six time slots.
- Menu in four categories (bread, pastries, coffee, breakfast) with size, milk type and a gluten-free version.
- Allergens shown on every product and in its detail sheet, updating as options change.
- Payment in the app with Apple Pay or a saved card (simulated in the demonstration).
- Order status (received, preparing, ready) and a QR code for pickup.
- Stamp card: every coffee earns one and with eight, the next is free.
- Favourite orders and a button to repeat a previous order.
- Spanish, Catalan and English.
What the business gains
Shorter queues at the counter and complete orders from the first tap; stamps and favourites give people a reason to come back.
Technology
Interactive prototype in the browser, with fictional data; the final app, for iOS and Android from a single codebase.